This Privacy Policy describes how JHI Roofing (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services or visit our website, jhiroofing.com.

1. Information We Collect

We collect information to provide you with high-quality service and improve your experience. The types of information we may collect include:

• Personal Identification Information: This includes your name, address, email address, and phone number when you request a service, ask for a quote, or contact us through our website.

• Payment Information: If you make a payment for our services, we may collect billing information, which is processed securely through a third-party payment provider. We do not store your credit card details.

• Website Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, referring pages, and the pages you visit. This data helps us analyze website traffic and improve our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To schedule appointments, provide estimates, complete roofing projects, and communicate with you about your service.

• To Respond to Inquiries: To respond to your questions or requests submitted through our contact forms or by phone.

• For Marketing and Communication: To send you updates, promotions, and information about our services, if you have opted in to receive such communications.

• To Improve Our Services: To analyze website usage and customer feedback to enhance our services and marketing efforts.

• For Legal Compliance: To comply with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners and third-party service providers only when necessary to perform a service on your behalf. This may include:

• Subcontractors or Suppliers: We may share your information with partners who assist with the project, such as material suppliers or specialized contractors, to ensure a smooth service delivery.

• Analytics Providers: We use third-party tools (like Google Analytics) to help us understand how our website is used. These tools collect and process data in accordance with their own privacy policies.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.

• Correct any inaccuracies in your personal information.

• Request deletion of your personal information from our records.

• Opt out of marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the information provided on our website.